Lay-away Conditions

Terms & Conditions

A deposit of 20% of the total price of your order plus the admin and storage fee is due when the merchandise is reserved.

There are 3 terms available for you to choose from – a 4 week, 8 week or 12 week reservation.

The reservation term selected requires a percentage of the outstanding balance to be paid at specific times as per the table opposite.

Orders can only be placed in person, in-store at Stackable Toys, Grimsby.

You have a maximum of 12 weeks to pay off your order in full. All payments must be completed by the 22nd December.

You may pay by cash, credit card or debit card, we do not accept trade-ins for store credit against reserved items.

Your reservation will be automatically cancelled and reserved merchandise will be returned to stock if you have not made the required payments detailed above within your chosen reservation term.

We are unable to make changes to your reservation but if you change your mind about the merchandise you have selected it’s no problem, we’ll simply cancel your order. (See the Cancellation Policy for further details.)

All offers, discounts, link deals, promotions available at the time of your order will be applied to your transaction when you place your order. Subsequent offers, discounts, link deals or promotions on your reserved products will not be applicable. Any promotional coupons or gift cards that are issued at the time of your order will be stored with your products, but could expire if you do not make your final payment prior to the end date of the coupon or gift card.

You may pay the full balance on your order at any time, and you may make payments towards to goods at any time within your term.

Reserved products will be made available upon final payment. Please allow up to one working day from final payment for collection in order for us to retrieve the goods from storage.

You must keep your original order receipt as it will be needed for your payments, cancellation and collection.

Reservation agreements are non-transferable.

You will receive a receipt for each payment made towards the balance due and you must retain your original order receipt as this will be required for collection.

A non-refundable £5 admin and storage fee is payable on all orders at the point of ordering. A £5 stocking fee is also applicable for special orders of products that are not in-store.

Cancellation Policy

You may cancel your order at any time by notifying the store where you made your order.

You must cancel your order in person or in writing.

Your order will be automatically cancelled and ordered merchandise returned to stock if:

  • You have not made the required payments highlighted in the terms and conditions by the specified time shown for your chosen reservation period.
  • You do not pick up your merchandise within seven (7) days after it is made available.

A full refund (less the cancellation fee & admin fee where applicable) will be refunded to you in person at the store where you placed your original order.

In the event of a cancellation before the end of your chosen reservation term, you must request a refund in person at the store where you placed your original order. You are eligible for a full refund less the cancellation fee.

The cancellation fee on all reservation agreements is £15. This is in addition to the admin and storage fee.

If, when you make your final payment, we are unable to provide you with the merchandise specified in this reservation agreement, you will receive a full refund of your deposit, admin fee, and all subsequent payments made under this agreement except as provided by law.


%age of balance to be paid (after deposit)
Payment Term Admin Fee Deposit Week 4 of Term Week 8 of Term Week 12 of Term
4 weeks £5 20% 100%
8 weeks £5 20% 50% 100%
12 weeks £5 20% 33% 66% 100%


Below is an example based on a purchase of £100.00 where the products are available instore. A £5 stocking fee is chargeable for special orders:

Payment Term Admin Fee Deposit Week 4 of Term Week 8 of Term Week 12 of Term Total Payable
4 weeks £5 £21 £84 £105
8 weeks £5 £21 £42 £42 £105
12 weeks £5 £21 £28 £28 £28 £105